Find Answers to Your Common Questions
Installment payments allow customers to split their total purchase amount into smaller, manageable payments over a set period instead of paying the full amount upfront. This option helps improve affordability and cash flow management. Depending on the payment gateway and financial institution, installment plans may be interest-free or come with applicable interest rates. Eligibility and terms may vary based on the customer’s payment method and provider.
As a merchant, your payouts are processed based on the settlement cycle applicable to your country and the payment method used. Typically, you will receive your funds on a T+0 (same-day) or T+1 (next business day) basis, depending on the settlement terms. Some payment methods or banking processes may take longer to clear, which could slightly affect the payout timeline. You can check your specific settlement schedule in your dashboard or contact our support team for more details.
For regular transactions, a credit check is not required. However, for EMI (Equated Monthly Installment) transactions, a credit check may be required by the issuing bank or financing provider to assess the customer’s eligibility. The approval process depends on the financial institution’s policies and the customer’s credit history.
When a customer requests a refund for a "Pay Later" transaction, the refund is processed according to the payment provider's policies. If the refund is approved: For full refunds – The customer’s outstanding balance is adjusted, and any paid amounts may be reimbursed depending on the provider’s terms. For partial refunds – The remaining installment amounts may be recalculated or adjusted accordingly. The exact refund process and timeline depend on the "Pay Later" provider, and in some cases, processing fees or interest already paid may not be refundable.
The cost of using "Pay Later" depends on the bank or financial institution providing the service. Some providers may charge interest, processing fees, or other service charges, while others may offer interest-free periods. The exact fees and terms vary based on the provider, customer eligibility, and the selected repayment plan. We recommend checking with the respective payment provider for detailed pricing information.